Terms of service

"Yvelines's Website Terms & Conditions

 

Updated on June 15, 2025

Effective Date: June 15, 2025

         

 1. INTRODUCTION

These are the terms and conditions governing the use of this website and the agreement that operates between us and you (hereinafter, "the Terms"). These Terms set out the rights and obligations of all users (hereinafter, "You" / "your") and those of Yvelines's (hereinafter, "us" / "our" / "we" / "theVendor") in relation to the goods/services offered by us through this website or any of the other websites to which we may link (hereinafter, collectively known as the c Services"). Before You click on the "Authorize Payment" button at the end of the ordering process, please carefully read these Terms and our Privacy Statement. By using this website or placing an order through it, You are consenting to be bound by these Terms and our Privacy Statement. If You do not agree to all of the Terms and the Privacy Statement, do not place an order.

These Terms may be subject to amendment, so You should carefully read them prior to placing an order.

If You have any questions about the Terms or the Privacy Policy, You may access our website or contact us through our contact web form. Yveliness LLC is a US Company trading under the trade name Yvelines's, with business number 2025-001693999 and registered at Wyoming, United States of America.

2. USE OF OUR WEBSITE

These Terms are applicable to the use of this website and they replace all other conditions, except with the express, prior written agreement of the Vendor. These Terms are important for both You and us as they have been designed to create a legally binding agreement between us, protecting your rights as a valued customer and our rights as a business. You agree that, by placing your order, You unreservedly accept these Terms, having read them.

You may only use the website to make legitimate inquiries or orders

You will not make any speculative, false, or fraudulent orders. If we are reasonable of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities.

You also undertake to provide correct and accurate e-mail, postal, and/or other contact details to us and acknowledge that we may use these details to contact You in the event that this should prove necessary(see our Privacy Policies ). You may receive electronic communications by Us.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and accept responsibility for all activities that occur under Your account or password. 

We are not responsible for third-party access to your account that results from theft or misappropriation of your account.

If You do not give us all of the information that we need, we may not be able to complete your order. 

By placing an order through the website, You warrant that You are at least 18 years old and are legally capable of entering into binding contracts.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

3.    SERVICE AVAILABILITY

The items we offer on this website are only available in the following countries: Please check our tab on the footer of the website to see if we provide our services in your country. Every country except certain countries that 

4.    HOW THE CONTRACT IS FORMED

The information set out in the Terms and the detail contained on this website do not constitute an offer for sale but rather an invitation to treat. No contract in respect of any products shall exist between You and us until your order has been accepted by us. If we do not accept your offer and funds have already been deducted from your account, these will be fully refunded.

To place an order, You will be required to follow the shopping process online and press the "Authorize payment" button to submit the order. After this, You will receive an e-mail from us acknowledging that we have received your order (the "Order Confirmation"). Please note that this does not mean that your order has been accepted, as your order constitutes your offer to us to buy one or more products from us. All orders are subject to acceptance by us, and we will confirm such acceptance to You by sending You an e-mail that confirms that the product has been dispatched (the "Shipment Confirmation”). The contract for the purchase of a product between us (Contract) will only be formed when we send You the Shipment Confirmation.

The Contract will relate only to those products whose dispatch we have confirmed in the Shipment Confirmation. We will not be bound to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Shipment Confirmation.

 

5. AVAILABILITY OF PRODUCTS

All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we reserve the right to give You information about substitute products of an equal or higher quality and value which You can order. If You do not wish to order such substitute products, we will refund any money that You might have paid.

REFUSAL OF ORDER 

We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. Whilst we will make our best efforts to always process all the orders, there may be exceptional circumstances, which mean that we may need to refuse to process an order after we have sent You an Order Confirmation, which we reserve the right to do at any time, at our sole discretion.

 

We will not be liable to You or any other third party by reason of our withdrawing any product from this website, whether it has been sold or not, removing or editing any materials or contents on this website, or for refusing to process or accept an order after we have sent You the Order Confirmation.

 

The products sold through the Site are intended to comply with U.S laws and regulations. If you are a non-U.S based user, be advised that other countries may have laws, regulatory requirements, and product safety requirements that are different than those in the U.S. If you receive Yvelines's Services from a location outside the USA, you are responsible for complying with local laws.

6.    DELIVERY

Subject to availability, (see Clause 5 above), and unless there are any exceptional circumstances, we will endeavor to fulfill your order for product(s) listed in the Order Confirmation by the delivery date set out in the Order Confirmation.

Reasons for delay could include:

Customization of products;

Specialized items;

Unforeseen circumstances; or

Delivery area.

If for any reason whatsoever, we cannot meet the delivery date, You will be kept informed thereof and offered a choice of either continuing with the purchase by setting an extended delivery time or canceling the order with a full refund of the price paid. Please note, however, that we do not deliver on Saturdays or Sundays.

For the purpose of these Terms, the "delivery" shall be deemed to have occurred or the goods shall be deemed to “have been delivered” upon acceptance of the products by You at the agreed delivery address.

7. UNABLE TO DELIVER

If we are unable to deliver the goods after two attempts, we will try to find a safe secure place to leave your parcel. We will leave a note explaining where your parcel is and how You can rearrange delivery. If You are not going to be at the delivery location at the time agreed, please contact us to rearrange delivery for another mutually convenient day.

8. RISK AND TITLE

The Products will be at your risk from the time of delivery.

Ownership of the Products will only pass to You when we receive full payment of all sums due in respect of the products, including delivery charges. 

9. PRICE AND PAYMENT

While we take care to ensure that all prices quoted on our website are accurate, errors may occur. If we discover an error in the price of any product(s) You have ordered, we will inform You as soon as possible and give You the option of reconfirming the order at the correct price or canceling it. If we are unable to contact You, the order will be treated as canceled and if You have already paid for the product(s) You will receive a full refund.


We are under no obligation to sell the product(s) to You at the incorrect (lower) price (even after we have sent You an Order Confirmation) if the pricing error is an obvious typographical or arithmetical inaccuracy and could have reasonably been recognized by You as such.

 

The prices displayed on our website include VAT but exclude delivery costs, which will be added to the total amount due.

 

We reserve the right to decline orders for bulk or high-value purchases and to change price and availability information without notice. Other than as set out in these terms and conditions herein, changes will not affect orders in respect of which we have already sent an Order Confirmation.

 

Authority for payment must be given at the time the order is made. By clicking “BUY NOW” You are confirming that the Card is yours.

10. EXCHANGES/RETURNS POLICY

You are entitled to cancel or return Your order within 30 days, without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your

decision by means of a clear statement. You can inform us of your decision by:

By email: help@yveliness.com

By phone number: (202) 858-6365

In order for the Goods to be eligible for a return, please make sure that:

  • You possess the receipt or proof of purchase of Goods
  • The Goods were purchased in the last 30 days
  • The Goods are in the original packaging
  • The Goods have not been used
  • The Goods are in the same condition as they have been received

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be
  • returned, deteriorate rapidly, or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health
  • protection or hygiene reasons and were unsealed after delivery (e.g., jewelry,
  • health and personal care item etc.).
  • The supply of Goods which are, after delivery, according to their nature,
  • inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

For more information please see our Refund and Return Policies.

THE PROVISIONS SET OUT IN THIS CLAUSE 10 DO NOT AFFECT YOUR STATUTORY RIGHTS RELATING TO FAULTY OR MIS DESCRIBED GOODS OR YOUR RIGHT TO CANCEL ORDERS UNDER THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS.

11. LINKS TO THIRD PARTY SITE

The Site may include links to other websites maintained by third parties. These links are provided to you solely as a convenience, and the inclusion of these links to third-party websites does not imply endorsement by us of the content or materials on these websites.  Your access to these third-party websites is at your own risk and we will have no liability arising out of or related to such websites or your access to or use of such websites.

12. LIABILITY AND DISCLAIMERS

Our liability in connection with any Product purchased through our website is strictly limited to the purchase price of that Product. Nothing in these Terms shall exclude or limit in any way our liability:

For death or personal injury caused by our negligence;

For fraud or fraudulent misrepresentation;

For any matter for which it would be illegal or unlawful for us to exclude or limit, or attempt to exclude or limit, our liability.

Subject to the foregoing paragraph and to the fullest extent permitted by law, and unless otherwise stated in these Terms, we accept no liability for indirect losses which happen as a side effect of the main loss or damage however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, including (without limitation) for any:

loss of income or revenue;

loss of business;

loss of profits or contracts;

loss of anticipated savings;

loss of data; and

waste of management or office time.

Due to the open nature of this website and the potential for errors in the storage and transmission of digital information, we do not warrant the accuracy and security of information transmitted to or obtained from this website unless otherwise expressly set out on this website.

All product descriptions, information, and materials posted on this website are provided "as is" and without warranties express, implied, or otherwise howsoever arising.

To the fullest extent permissible pursuant to law, but without excluding anything that may not lawfully be excluded in the case of consumers, we disclaim all other warranties of any kind.

Nothing in this Clause will affect your statutory rights as a consumer, or your Contract cancellation rights.

13. INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademarks, and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or in our licensors. You are permitted to use this material only as expressly authorized by us or our licensors. This does not prevent You from using this website to the extent necessary to make a copy of any order or Contract details.

14. WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to You should be in writing. When using our site, You accept that communication with us will be mainly electronic. We will contact You by e-mail or provide You with information by posting notices on our website. For contractual purposes, You agree to this electronic means of communication and You acknowledge that all contracts, notices, information, and other communications that we provide to You electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

15. NOTICES

All notices given by You to us should be given to us via our web form. Subject to and as otherwise specified in clause 14 above, we may give notice to You at either the e-mail or postal address You provide to us when placing an order.

Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped, and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.

16. TRANSFER OF RIGHTS AND OBLIGATIONS

The Contract between You and us is binding on You and us and on our respective successors and assigns.

You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. 

We may transfer, assign, charge, sub-contract, or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract. For the avoidance of doubt, any such transfer, assignment, charge or other disposition will not affect your statutory rights as a consumer or cancel, reduce or otherwise limit any warranty or guarantee which may have been provided by us to You, whether express or implied.

17. EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform or delay in performance of any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

A Force Majeure Event shall include any act, event, non-happening, omission, or accident beyond our reasonable control and shall include in particular (without limitation) the following:

1. Strikes, lock-outs, or other industrial action.

2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not), or threat or preparation for war.

3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic, or other natural disasters.

4. Impossibility of the use of railways, shipping, aircraft, motor transport, or other means of public or private transport.

5. Impossibility of the use of public or private telecommunications networks.

6. The acts, decrees, legislation, regulations, or restrictions of any government.

7. Any shipping, postal, or other relevant transport strikes, failure, or accidents.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

 

18. WAIVER

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve You from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to You in writing in accordance with the provisions of the paragraph on Notices above.

19. SEVERABILITY

If any of these Terms or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

20. ENTIRE AGREEMENT

These Terms and any document expressly referred to in them represent the entire agreement between You and us in relation to the subject matter of any Contract and supersede any prior agreement, understanding, or arrangement between You and us, whether oral or in writing.

 Both You and us acknowledge that, in entering into this Contract, neither You nor we have relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between You and us prior to such Contract except as expressly stated in these Terms.

Neither You nor us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party´s only remedy shall be for breach of contract as provided in these Terms.

 21. OUR RIGHT TO VARY THESE TERMS

We have the right to revise and amend these Terms from time to time. You will be subject to the policies, Terms in force at the time that You order products from us, unless any change to those policies, Terms, or Privacy Statement is required to be made by law or governmental authority (in which case it will apply to orders previously placed by You).

TERMS & CONDITIONS RATE & REVIEW

By entering a customer review for any of our products You grant Us a non-exclusive, royalty-fee worldwide license to use any of your written reviews in relation to its marketing and/or in its advertising, including without limitation, in the online store, in newsletters, catalogs, email, and other customer communications, store materials and other marketing purposes.

You grant Us the right to view and edit, the reviews before they are published. We will only publish comments that contain relevant information about a product. This includes but is not limited to, generally inappropriate comments, indecent or inappropriate language, or personally identifiable information. We reserve the right to remove any customer review at any time.

You hereby release and discharge Us from all and any obligation to pay You for any use of Your texts and any of the copy property rights contained therein in connection with the uses described above; and You hereby release, discharge, and agree to hold Us and any person acting on Our behalf harmless from all claims, demands, and liabilities whatsoever in connection with use of the customer reviews as described above. We reserve the right to amend these Terms from time to time without prior notice.

22. LAW AND JURISDICTION

Contracts for the purchase of products through our site can be resolved in two ways: Arbitration & or US Federal Laws.

By accepting these Terms & Conditions you are agreeing to resolve any dispute with us through binding arbitration or small claims dispute procedures (unless you opt out), and to waive your rights to a jury trial and to participate in any class action suit. For any and all disputes or claims you have, you must first give us an opportunity to resolve your claim by sending a written description of your claim through the contact form provided in the “How Do We Notify Each Other” Section below. You and we each agree to negotiate your claim in good faith. You agree that you may not commence any arbitration or court proceeding unless you and we are unable to resolve the claim within 60 days after we receive your claim description and you have made a good faith effort to resolve your claim directly with us during that time.

"How Do We Notify Each Other" Contact Form to Opt Out & Claims: https://yveliness.com/pages/contact

If a solution can't be fund through arbitration first, it will then be governed by US Federal Laws and regulations or other sub-legal acts of Wyoming. 

Any dispute arising from, or related to, such Contracts has it shall be subject to the non-exclusive jurisdiction of the Wyoming courts. If You are contracting as a consumer, nothing in this clause will affect your statutory rights as such.

Any lawsuit under these Terms and Conditions will take place on an individual basis; class lawsuits and class/representative/collective actions are not permitted. The parties agree that a party may bring claims against the other only in each's individual capacity, and not as a plaintiff or class member in any putative class, collective, and/ or representative proceeding, such as in the form of a private attorney general action against the other.


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